Privacy Policy
Last updated: January 2026
At Bayanchor Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Shipping and delivery addresses
- Payment information (processed securely through third-party payment processors)
- Shipment details and tracking information
- Communication preferences and customer service interactions
How We Use Your Information
We use the information we collect to:
- Process and deliver your shipments
- Provide customer support and respond to your inquiries
- Send you service updates, tracking notifications, and promotional communications
- Improve our services and develop new features
- Detect and prevent fraud and ensure platform security
- Comply with legal obligations and enforce our terms of service
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
- Employee training on data protection and privacy
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Object to certain data processing activities
- Request data portability
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in delivering our services (e.g., carriers, payment processors)
- Business partners with your consent
- Law enforcement or regulatory authorities when required by law
- Third parties in connection with a merger, acquisition, or sale of assets
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Bayanchor Logistics
Email: privacy@bayanchorlogistics.com